This website and all associated images and artwork are owned and operated by Alex Bailey (of Alex Bailey Art). Alex Bailey Art operates according to the following conditions:
If you purchase something from my shop, you will be prompted to select if you'd like to be added to my newsletter. I'll be using newsletters to notify you of shop updates, exclusive discounts, and other important news regarding my business. No spam! I promise it will be worth signing up for. But if you want to unsubscribe from my newsletter, no problem! You can unsubscribe at any point by clicking the unsubscribe button on one of my emails.
Please allow for up to 7-days for your order to be processed for shipping. I make every effort to fulfill orders as quickly as possible, but understand that as a one-woman business it's just me packing orders and this can sometimes lead to delays. I will be sure to keep you updated on the status of your order, but feel free to reach out if you have any questions or concerns.
Right now I'm only shipping to the USA and Canada. If you live in Canada and purchase something from my shop, you may be subject to a duty or import tax on your shipment; you will be responsible for covering the cost of this tax.
If your order is lost (and untraceable) in the mail, I will replace or refund the item, subject to availability. However, if an item is shown as "Delivered" by the USPS (or other shipping company), I will not replace that item or provide a refund as the "Delivered" status serves as guaranteed confirmation and receipt. The address that you choose for delivery MUST be an address that you can confirm delivery. Please be aware of the protocol that your local postal carrier uses to deliver packages. If you cannot control items that are left on/at a door step, that is not my responsibility.
Returns and Exchanges:
At this time I am not offering returns or refunds unless an item was lost (and untraceable) in the mail or damaged in transit. If your order was damaged in transit, please send me an email at email@example.com with some photos and a description of what happened. Based on this email, a replacement or refund may be provided.
Exchanges are only offered if the wrong item was shipped to you. If this is the case, you will be provided with a return label to ship back the incorrect item(s).